Make a Claim

For settlement of loss; upon completion of the Claim Notification you will receive an email that will direct you to our online settlement platform. A member of our GA claims department will take you through each step of our settlement process. Make sure you read the terms and conditions



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By completing and submitting this form, you will automatically create an account to help you track your claim.

Or download the Claim Form

stuff and things and instructions on using the downloaded form instead of filling out the online form

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Required Documents
  • 1If possible, one should take & produce photographs of the scene before it is disturbed to support the loss/damage
  • 1The immediate/quick submission of all the required documents/information is strongly advised to enable insurers to process the claim expeditiously
Required Documents
  • 2If possible, one should take & produce photographs of the scene before it is disturbed to support the loss/damage
  • 2The insured has a duty to take measures to minimize the loss
  • 2The above listings are not rigid or exhaustive & the insurers may where need arises require further information/details either directly or through their representatives
  • 2The immediate/quick submission of all the required documents/information is strongly advised to enable insurers to process the claim expeditiously
Required Documents
  • 3The insured should always preserve our recovery rights by immediately addressing a demand letter to the persons responsible for causing the loss/damage
  • 3The above listings are not rigid or exhaustive & the insurers may where need arises require further information/details either directly or through their representatives
  • 3The immediate/quick submission of all the required documents/information is strongly advised to enable insurers to process the claim expeditiously
Required Documents
  • 4If possible, one should take & produce photographs of the scene before it is disturbed to support the loss/damage
  • 4The immediate/quick submission of all the required documents/information is strongly advised to enable insurers to process the claim expeditiously
Required Documents
  • 5The insured should always preserve our recovery rights by immediately addressing a demand letter to the persons responsible for causing the loss/damage
  • 5The above listings are not rigid or exhaustive & the insurers may where need arises require further information/details either directly or through their representatives
  • 5The immediate/quick submission of all the required documents/information is strongly advised to enable insurers to process the claim expeditiously
Required Documents
  • 6If possible, one should take & produce photographs of the scene before it is disturbed to support the loss/damage
  • 6The insured has a duty to take measures to minimize the loss
  • 6The immediate/quick submission of all the required documents/information is strongly advised to enable insurers to process the claim expeditiously

Note

GA is known and has acquired its credibility in the market with prompt settlement of claims. GA’s claims department has the most efficient team ensuring and continually improving the service standards.

On the happening of an event that may lead to a claim the same is to be reported to the company as soon as possible. The intimation of the claim may be done by completing the following interim claim notification form. Claim notification is a policy condition precedent to admission of liability under the policy.

For settlement of loss; upon completion of the Claim Notification you will receive an email that will direct you to our online settlement platform. A member of our GA claims department will take you through each step of our settlement process. For more information on how to make a claim, please visit our FAQs page



  • The immediate/ quick submission of all the required documents / information is strongly advised to enable insurers to process the claim expeditiously.
  • If possible, one should take & produce photographs of the scene before it is disturbed to support the loss / damage.
  • The insured has a duty to take measures to minimize the loss
  • The insured should always preserve our recovery rights by immediately addressing a demand letter to the persons responsible for causing the loss / damage
  • The above listings are not rigid or exhaustive & the insurers may where need arises require further information / details either directly or through their representatives.